| Frequently Asked Questions: Agencies |
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| Can anyone use
OperaManager.com? |
No. OperaManager.com is specifically
for opera professionals. OperaManager.com's services are not
available to the general public. You will never be approached
by anyone who is not a registered user of OperaManager.com. |
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| Who can register? |
Theatres, Agencies, Singers,
Conductors, Directors, Set Designers, Costume Designers, Choreographers,
and Lighting Designers. |
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| Is OperaManager.com an online
Agency? |
No, OperaManager.com does not
represent registered Artists, does not retain a percentage of
your fees, and does not negotiate contracts. The purpose of
OperaManager.com is to provide the best service for search,
comparison, and communication tailored to the specific needs
of working opera professionals, allowing a real reduction of
the costs of management, and organizing and simplifying the
relationships among all those involved in the opera industry. |
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| Why should I register my Artists? |
OperaManager.com allows online
management of your own information (personal, agency, represented
artists, daily engagements of represented artists). Registered
Agencies can edit at any time all data (personal, repertoire,
agenda) of any represented artist and receive for them communications
sent by MultiMailer of Virtual Casting from Intendant/General
Manager and Artistic Director of every registered theatre. The
Agency will appear on the personal card of every represented
artist included in the Agency roster. All data are processed
in real time by our search program, and organized functionally
to the needs of industry professionals. In a few seconds, it
is possible to view, for example, information on the availability
and experience in any role or schedule of all the Artists for
which data is included in the database. |
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| How is the information organized? |
| In sections: |
Theatres |
Artists |
Agencies |
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1. User Personal information
page
2. Theatre information page
3. Productions
4. Stage sets |
1. Personal information page
2. Repertoire
3. Agenda |
1. User Personal information
page
2. Agency information page
3. Artists represent
4. Represented Artists' schedules |
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| Must I send my materials through
the mail? |
Every user affiliated with
the Agency must send the signed contract and a copy of his ID
card. The first subscriber from an Agency sends a copy of the
bank transfer (not necessary for credit card users) and billing
information along with this documentation. All the entry operations,
simplified by the use of our database, can be performed online
using your PC. You can access the service by entering your username
and password, which will be activated when your registration
is approved. |
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| Are the password and the username
confidential? |
Absolutely yes: to reveal your
login information would allow a third party to alter your information
and that of your Agency, to effect payment requests, and to
send correspondence and SMS messages to other users under your
name. The regular subscriber will ultimately be held responsible
for any completed operation. |
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| What if somebody attempts to subscribe
individually, using the name of an Agency? |
Before activation, every registering
user's identity will be verified personally by a qualified member
of OperaManager.com. Subscribers whose information cannot be
verified or who do not present information for verification
are ineligible to be considered for membership. |
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| Why do I have to provide my E-mail address? |
| When your registration is
confirmed, you will receive an E-mail address in OperaManager.com.
This address links to the address inserted in "confidential
information". It remains reserved for you and can be modified
as you wish at any time on your personal card. This way, you
can use the means of communication preferred by Operamanager.com.
An analogous E-mail address will be assigned to the Agency. |
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| Why must I include my cell phone number? |
So that you may send and receive
SMS messages to or from other registered users. Cell numbers
will be converted into a code usable only by our service. OperaManager.com's
SMS sending interface, "Send SMS", is activated by
clicking on the SMS code appearing on the personal information
page of each registered user, entering text, signing, and sending. |
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| Why must I include my Artists' repertoire
and employment history? |
| So that it can be processed by our search engine,
and, if Singers, by the Virtual Casting©. |
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| What is the Virtual Casting? |
It is one of OperaManager.com's
exclusive features: Entering the title of an opera, the address
of an agency, the complete period of production and the dates
of performances produces the roles and voice types of that opera
as presented in OperaManager.com's database, and, to the left
of the table, for every role, the total number of singers who
have sung the role ("Production data provided by Theatres"
column) or those who may have them in their repertoire (between
parentheses, "Repertoire data provided by Singers"
column). Entering one of these sections will bring up a list
of names of Singers, ordered by their experience in each role.
The "Availability" column indicates if the Singer
is free or busy within a certain period. If the Singer turns
out to be connected to one or more Agents, a link to the pre-selected
Representative Schedule will appear. The name of the Singer
is linked to their own Personal Information Page, and to the
Repertoire and the Schedule of their employment. Selecting one
or more names will produce a list of corresponding opera roles.
The "Poster" button produces a printable version of
the hypothetical production.
MultiMailer function of the Virtual Casting:
The virtual cast completed, a Director (this functionality is
reserved exclusively for Intendants/General Managers and Artistic
Directors working with Theatres) is able send via E-mail to
all Representatives (or directly to the Artists, if the Artists
are not represented), a request for availability of a specific
performer, for a specific opera, role, Theatre, and period,
simply by clicking the MultiMailer© button and confirming.
A personalized user message will be added to every outgoing
message, and the sender will have a record of all messages sent. |
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| What if an Artist is represented
by several Agencies? |
| Any Agency will indicate the
geographic area of representation for that Artist. Three options:
worldwide, worldwide except the selected countries, only in
the selected countries. This data is recognized by the system,
by Virtual casting and MultiMailer. |
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| What if an Artist of mine wants to take
some time off, has personal business, or I don't want to reveal
some engagement of him to Theatres? |
You may indicate on his schedule
for that period that he is occupied on "personal engagement",
informing theatres that he is unavailable, but not indicating
why. |
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| How can I communicate
urgent messages? |
From OperaManager.com, simply go to the personal
information page of the person with whom you wish to communicate,
click on the SMS link, write your message, sign, and send.
With any cell phone, send the message to +39.348.2491083
and enter the SMS code of the user:
Example:
OM107555#I have to talk to you, call me in Rome when
you can. Mario Rossi
Sending this message to +39.348.2491083, the recipient
will receive: OM742011#I have to talk to you, call
me in Rome when you can. Mario Rossi
ATTENTION:
1) The number of the caller must be made visible.
Verify the setup of the cell phone before sending
the message.
2) The cell phone number from which you send the message
must be the same as the one listed in your personal
information page.
3) When there is not a valid number included in your
personal information page, or in that of the recipients's,
it will not possible to send the SMS message.
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If the recipient wants to respond with another message from
his cell phone using the number in the message he has received
identifying the sender (for example: OM742011# which corresponds
to the user mario Rossi), the message will be sent to the OperaManager.com's
SMS Service number: +39.348.2491083. |
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| If I need help? |
If you would like clarification
on these procedures, consult OperaManager.com's Online
Manual. If you have trouble entering your data using
our forms, click on "Help". If you would like further
clarification, you may call +39.051.279414 during office hours
(Italy) . |
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| How can I check my status? |
| Log in and enter the Account
Status section of the website. There is a link on every page
to Account Status. |
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| Are there any other services of this kind in the world? |
| No. |
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| I have other questions |
| Use the form to send us your
questions - we will respond to you as soon as possible. |
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